Amazon has sympathy for early adopters - no comments
Wednesday the 9th of April, 2008 | Customer Service | News |
During the Christmas season, I had purchased an HD DVD player from Amazon believing that HD DVD would win the format wars due to superior pricing. Lower prices with comparable quality equals market share...I was wrong. My eight year old DVD player had given out finally so I decided my brand new obsolete player was still worth having to play normal DVD’s. I was pleasantly surprised this morning to receive an email from Amazon that basically said, “Hey we know you f*cked up by choosing the loosing format, but we’re gonna help make it a little better by giving you $50 off an electronics purchase.” This isn’t the same as Circuit City quietly exchanging all HD DVD units but it’s better than a sharp stick in the eye.
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